We want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help. This policy explains how returns, exchanges, and refunds work at Optic Ready Slides.

1. Return Window

You have 30 days from the date of delivery to request a return. Returns requested after this window will not be accepted.

2. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

• The slide must be in new, unused, and unmodified condition.
• The slide must not have been installed on a frame or had an optic mounted.
• All original packaging, documentation, and included hardware (screws, cover plate, etc.) must be included.
• You must contact us first to receive a Return Authorization (RA) number before shipping anything back.

Items that have been installed, fired, modified, or show signs of use cannot be returned. This includes slides with scratches, wear marks, or aftermarket work.

3. Non-Returnable Items

The following items are not eligible for return or refund:

• Slides that have been installed, fired, or modified
• Custom or special-order items
• Items marked as Final Sale
• Any item damaged due to improper installation or user error

4. How to Initiate a Return

To start a return, email us at sales@opticreadyslides.com with the following information:

• Your order number
• The item you wish to return
• The reason for the return

Once approved, we will provide you with a Return Authorization number and instructions for shipping the item back. Do not ship anything back without an RA number — unauthorized returns will be refused.

5. Return Shipping

Customer-Paid Returns: For returns due to change of mind or ordering error, the customer is responsible for return shipping costs. We recommend using a trackable, insured shipping service — we are not responsible for items lost or damaged in transit.

Our Error or Defective Item: If we shipped the wrong item or the item is defective, we will cover return shipping costs and provide a prepaid label.

6. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method.
• Refunds typically appear on your statement within 5–10 business days, depending on your bank or card issuer.
• Original shipping charges are non-refundable.

7. Exchanges

The fastest way to exchange an item is to return the original item for a refund and place a new order for the correct item. This ensures you get the right product as quickly as possible.

8. Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery at sales@opticreadyslides.com. Please include photos of the damage and the packaging. Do not discard the original packaging — it may be needed for a carrier insurance claim.

9. Warranty Claims

All Optic Ready Slides are backed by a 90-day fitment and function warranty. If your slide does not fit the frame it was designed for, or does not function correctly out of the box, we will repair or replace it.

This warranty does not cover damage from improper installation, gunsmith modifications, reloaded ammunition, or normal wear and tear.

10. Contact Us

For any questions about returns, refunds, or warranty claims, contact us at:

Email: sales@opticreadyslides.com
Phone: +1 (740) 755-8260